Refund policy
PRO AM WEAR Return Policy
Contact us for questions related to exchanges and credit.
Problems Ordering
We're sorry to hear you are having problems. Please click here to e-mail us. We'll do our very best to fix your issue as quickly as possible.
Or feel free to call us:
- Toll-Free (U.S.): (800) 783-8447
- International: 1 (412) 276-8448
WE ONLY PROVIDE EXCHANGES AND STORE CREDIT
We're sorry to hear you are having a problem with your item. Please click here to e-mail us. We'll do our very best to quickly process your exchange.
Or feel free to call us:
- Toll-Free (U.S.): (800) 783-8447
- International: 1 (412) 276-8448
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your exchange.
Returns for New Products Only
We only accept returns for new products that meet the following criteria:
- Products must be unopened, unused, and in their original packaging.
- Returns must be initiated within 30 days of the delivery date.
- Returns are only available by mail, and the return label is the customer’s responsibility.
Sale Items
Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at click here and send your item to:
Pro Am Wear
140 E Main St.
Carnegie, PA 15106
Shipping Returns
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. Pro Am Wear does not guarantee that we will receive your returned item.
No Restocking Fees
There is no cost for a restocking fee.
Refund Processing Time
Refund processing time may take up to 30 days for approved refunds.